Delivery within the UK
How much does delivery cost?
We offer our customers in the UK free shipping on all orders from £29.
Your order will packaged by us and shipped directly by DHL and delivered with Parcel Force or Royal Mail.
When will my order arrive?
The majority of our products are available and ready for shipping as they are. For instance, when available in our shop our contact lenses, care products, sunglasses and glasses to try at home are usually delivered within 2-4 days.
If your desired product is not immediately ready for shipping, or you have ordered an individual customisation (as with all prescription glasses), then the relevant delivery times will be shown during the order process. We will send your purchase as soon as possible, once we have finished the customisation or received the goods from the manufacturer. This usually takes 6-14 days. This process may take up to 4 weeks, but only under exceptional circumstances. Estimated delivery times can be found in each product description.
Can I send my order to a different address?
Yes, of course. You can, for example, have your new glasses sent directly to your office. Simply enter the address where you would like your order to be sent during the ordering process.
Delivery within Europe
Mister Spex delivers all over Europe at a flat rate of £3.99! Delivery time depends on your location.
We do not deliver to the Channel Islands, British Forces Post Office (BFPO) and British Overseas Territories as well as to the Âland Islands, Mount Athos, San Marino, the continental Italian national waters of Lake Lugano between the bank and the political frontier between Lavena Ponte Tresa and Porto Ceresio located zone, Livingo and Campione d'Italia.
Click here for information about shipping to your country