Additional topics

I haven't received a confirmation of my order. Has my order been confirmed?

After you successfully complete your order you will receive a confirmation e-mail (to the address you have stated) from Mister Spex. A successful order is confirmed once Mister Spex sends you an order confirmation e-mail.

If you do not receive an order confirmation e-mail - please check your spam folder.

Are you having problems receiving e-mails from Mister Spex in general? Then please contact our customer service team.

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Our optician team will be pleased to advise you

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