Additional topics

I haven't received a confirmation of my order. Has my order been confirmed?

After you successfully complete your order you will receive a confirmation e-mail (to the address you have stated) from Mister Spex. A successful order is confirmed once Mister Spex sends you an order confirmation e-mail.

If you do not receive an order confirmation e-mail - please check your spam folder.

Are you having problems receiving e-mails from Mister Spex in general? Then please contact our customer service team.


Our optician team will be pleased to advise you

Frequently asked questionsFrequently asked questionsContactContact0800 472 54 570800 472 54 57

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