Free Home Trial

Our home trial is free of charge! Postage, delivery, 10-day trial period as well as return postage are won’t cost you a penny. The exception is when you select credit card as a payment method. In this case we place a hold on your account to the total value of the item(s) you have ordered for home trial. This hold is then removed once the glasses have been returned to us. If you should exceed the 10-day trial period, we will charge you for the respective amount.

As soon as your trial glasses arrive, you have 10 days to try on the frames. The trial period ends only when the glasses are returned to us. As such, please make sure to post the glasses back in time, keeping in mind the 5-7 working days it will take to reach us in Germany.

Should the frames you selected for home trial fail to be returned to Mister Spex within 18 days after order placement, you will automatically be charged for them. Should the items be on their way to us, please wait for a confirmation from and we will refund your account.

With regard to home trial, once your 10-day trial period ends, the 30-day Money Back Guarantee period begins. You are able to send items back to Mister Spex and receive a full refund within 30-days.

If your credit card was charged with the value of your trial items, it is highly likely we did not receive them back within the 10-day period. As soon as the glasses reach us, the sum will be promptly refunded to your credit card. If you requested to have your prescription placed into one of the frames, we will calculate the correct amount due and refund the difference.

Simple, prescription-free plastic lenses. As soon as you have decided on a pair of frames, you can have these fitted with your personal prescription by using the returns form in the package. We will then send you then a new pair fitted with high-quality lenses in your corrective strength.

Once you've decided on a frame, first send us back all glasses from your home trial. After validating your glazing order, it will take between 6-14 workdays, and you will receive your new glasses with your prescription.

Tip: In order to receive your new glasses as quickly as possible, you can place a new, separate order directly. In doing so you save around 2-3 workdays shipping time and 1-3 days processing with our returns department.

Unfortunately, this offer only extends to our range of prescription glasses and excludes sunglasses. You can, of course, place a standard order and try the sunglasses with the security of the 30-Day Money Back Guarantee. Sunglasses must be returned in perfect condition, free of defects/damage within the aforementioned period. When this happens we will reimburse you with the value of your order.