Discover our Home-trial service

Shipping and return are free of charge. However, we charge a service fee of £9.95 for each try-on order. However, as we are confident that you will find the perfect pair of glasses, this fee will be refunded to you upon the purchase of a pair of prescription spectacles.

After receiving the glasses, you can try them at home for 10 days. Please send all the glasses, including the original packaging, back to us by the 11th day at the latest. If you decide not to make a purchase, there are no additional costs except for our service fee. If you subsequently order your desired glasses with prescription lenses, we will promptly refund the fee.

Once you have chosen your favourites, send all the glasses back to us in their original packaging. We will pay for the return postage. Simply log into your account where your return label will be available. You can then drop off your package at your local post office.

The glasses are equipped with simple plastic lenses without prescription, often displaying the manufacturer's brand logo. Once you have chosen your desired glasses, we can have them glazed with your individual prescription values.

It is not possible to individually glaze the glasses for try-on. Once you have chosen your desired glasses, we can then have them glazed with your individual prescription values.

To specify which glasses from your home-trial box should be glazed, log in to your customer account online at misterspex.co.uk/login. You can select the order under "order with prescription".

Simply return the glasses to us for free. You can order 4 new pairs to try on at any time.

Unfortunately, sunglasses are excluded from our home-trialservice.

The delivery time for your home-trial order is usually between 1 and 3 days. For a subsequent order with glazing, it can take between 7 and 15 days for your glasses to arrive.