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I Made a Mistake on My Order. What Should I Do Now?

If you have mistakenly submitted your order with the incorrect prescription values or delivery address, for example, please inform our customer service team immediately. Your request will be processed as fast as possible. Please provide your first and last name, delivery address and order number as well as the necessary changes.

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Our optician team will be pleased to advise you

Frequently asked questionsMister Spex Service ChatService ChatMister Spex Contact Phone0800 472 54 57

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