We use cookies in order to offer you the best possible service and browsing experience. If you continue to surf our website, you authorise us to use cookies.

30-Day Money Back Guarantee

We guarantee you a 30-day money back period on all products, including prescription glasses. Should you be dissatisfied with the product(s) you have received or they simply don't meet your expectations, you have 30 days from date of receipt to send them back to us, free of charge. We will refund you the full amount of the products. Further information can be found in our terms and conditions.


Note: The 30-Day Money Back Guarantee does not apply to contact lenses and care products with broken seals (e.g. blister packaging for contact lenses.)

Can I return prescription glasses and sunglasses?

Of course, we also accept frames that have been fitted prescription lenses. If you want to change to your correction values, we can also replace the lenses. Simply fill out the included adjustment/returns form and send it back us together with your order.

Download here:

Adjustment/returns form for prescription glasses

Adjustment/returns form for prescription sunglasses

Tip for varifocal users: Our experience is that most people need a little bit of time to get used to their varifocal glasses. Please contact our customer service team should you experience any difficulties before sending them back.


Was this information helpful?


Still got questions? Drop our service team a line!

Write to us at:
service@misterspex.co.uk
Or call us toll-free at:
0800 472 54 57

Mister Spex Newsletter

Stay in the know with updates on the latest trends and deals. Subscribe today and get 5% off your first order!

Secure Shopping & Payment

Pay via encrypted connection using your favourite payment methods.

Secure Shopping & Payment

Free P&P on orders over £29.00

Take advantage of free P&P on orders over £29.00. Your parcel delivered by Parcel Force, UK Mail or Royal Mail.

Free shipping from £29 with DHL

Get more Mister Spex

Exclusive events, the latest eyewear trends, and tailored-made tips.


* Sum of regular shop price for the frame and the recommended retail price (RRP) for two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.

** All frames include two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.

The crossed out prices without RRP are the standard prices at Mister Spex.