I Made a Mistake on My Order. What Should I Do Now?
If you have mistakenly submitted your order with the incorrect prescription values or delivery address, for example, please inform our customer service team immediately. Your request will be processed as fast as possible. Please provide your first and last name, delivery address and order number as well as the necessary changes.
* Sum of regular shop price for the frame and the recommended retail price (RRP) for two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.
** All frames include two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.
The crossed out prices without RRP are the standard prices at Mister Spex.