30-day money back guarantee

Convince yourself of our quality. We offer a 30-day money back guarantee on all products - including custom-made glasses.

  • 30-day return period starts upon receipt of the order
  • Return-label included
  • Free reglazing possible 
  • Reimbursement of the full purchase price

Please note: The money back guarantee applies only to unused and undamaged products.

Further questions? More information is available in our Help section.

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Our optician team will be pleased to advise you

Frequently asked questionsFrequently asked questionsContactContact0800 472 54 570800 472 54 57

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Delivery options

Royal Mail

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