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Product Questions

Which values do I need to purchase prescription glasses?

In order to apply your individual corrective values, we require your current prescription. This can be taken from your prescription and are given respectively for the right and left eye. It is important that your values aren't older than...

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Which values do I need to purchase contact lenses?

For the purchase of contact lenses, we require your current correction values. You will find these on your old contact lenses package. What's important, is that your values are not older than 1 year, since your eyesight can change...

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How do I find the ideal frame size?

If you already own glasses that fit you well, this can be very helpful when choosing a new frame. For this reason, we have developed a new search function that helps you find frames of the same or similar frame width. You can find the...

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How can I find out my pupillary distance?

Pupillary distance not on your prescription? No problem! These can be determined quickly and without difficulty. Select from one of the following two possibilities: 1. You can e-mail us a front-facing photograph of your face and we...

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How it works: Buying varifocal glasses lenses online

1. Try-on online: Try our varifocal glasses on in 3D using your webcam and decide on up to four favorites. 2. Try-on at home: We will send your four favorite frames to your home, free of charge. This way you can decide...

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How it works: Buying contact lenses online

1. Select contact lenses: If you already wear contact lenses, you can use the search filter to find your lenses quickly and easily. 2. Input correction values: Input your values on the product view page and select a pack size. Afterwards, place the...

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How do I order sunglasses with my prescription online?

1. Use the filter: Filter out "Prescription Sunglasses” to find the right model as quickly and easily as possible. 2. Try on online: Try on sunglasses in 3D using your webcam or with a photo. Click on "Buy with prescription", in order...

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Will I receive a case with my glasses?

Yes! Assuming the manufacturer provides one, you will receive a high-quality case with your glasses or sunglasses, as well as a cleaning cloth free with your order. The glasses case will match the selected brand...

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Can I order glasses without a prescription?

Yes. Glasses are a hot fashion accessory and can be easily ordered with plano lenses (lenses without a prescription). Simply enter "0.00" and respectively "0°" as values for sphere, cylinder and axis. Pupil distance is not required for...

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Does Mister Spex also offer reading glasses?

Yes! Reading glasses are generally deal with simple glasses with only a single-strength lens. Accordingly, with the input of the required strength, any glasses can be reading glasses. Although in order to be able to easily see...

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Additional questions? Our opticians are happy to help!

Write to us at: Or call us toll-free at:
service@misterspex.co.uk 0800 472 54 57

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* Sum of regular shop price for the frame and the recommended retail price (RRP) for two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.

** All frames include two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.

The crossed out prices without RRP are the standard prices at Mister Spex.